Delivery Rules – Processing Time and Delivery Time
Processing Time
Processing time is 1 business day.
Orders placed from Friday to Sunday will be dispatched the following Monday/Tuesday.
If you do not receive tracking information within 1-2 business days after the aforementioned processing time, please check your spam folder.
Delivery Time
Shipping within the Czech Republic
For customers from the Czech Republic, we offer two shipping options:
Parcel Service (package to the box): Shipping cost is 89 Kč. After successful purchase and payment of the order, your package will be dispatched via Parcel Service to the collection box. Within 1-2 business days of dispatch, you will receive notification to the contact you provided, and the package will be available for pick-up at the Parcel Service collection point.
Parcel Service (courier to address): Shipping cost is 119 Kč. After successful purchase and payment of the order, your package will be dispatched directly to your address via the Parcel Service courier. Expect delivery within 1-2 business days. The courier may contact you prior to delivery to confirm the delivery time.
For purchases over 2000 Kč, shipping is free.
Shipping within Slovakia
For customers from Slovakia, we offer two shipping options:
Parcel Service (package to the box): Shipping cost is 4 EUR. After successful purchase and payment, your package will be dispatched via Parcel Service to the collection box. Within 1-2 business days of dispatch, you will receive notification to the contact you provided, and the package will be available for pick-up at the Parcel Service collection point.
Parcel Service (courier to address): Shipping cost is 5 EUR. After successful purchase and payment, your package will be dispatched directly to your address via the Parcel Service courier. Expect delivery within 1-2 business days. The courier may contact you prior to delivery to confirm the delivery time.
For purchases over 80 EUR, shipping is free.
Shipping within the United Kingdom
For customers from the United Kingdom, we offer:
FedEx: With this carrier, shipping is free. Expect your package to be delivered within 2-5 business days from dispatch.
DHL: Shipping cost is 35 £. Your package will be delivered within 24 hours of dispatch.
Shipping within the rest of Europe
For customers from other European countries, we offer the following shipping options:
FedEx, Parcel Service, DHL, DPD
Delivery times for shipments in European countries range from 2 to 7 business days. The exact shipping cost for each service can be found at the checkout when completing the order.
International Shipping
FedEx, Parcel Service, DHL, DPD
Delivery times for shipments in European countries range from 5 to 30 business days. The exact shipping cost for each service can be found at the checkout when completing the order.
Duties and Taxes
As a customer, you do not pay any customs duties or additional fees. The price you pay upon completing the purchase on our website is final (including tax) and contains no hidden fees.